FREQUENTLY ASKED QUESTIONS
How do I prep my nails?
Wash your hands with an oil-free soap and water (dish soap works great to remove oils from the skin and nails! This helps Nail Polish Film adhere best). Shape the nails and push back cuticles. Use the enclosed alcohol pad to remove any remaining oil and residue. Make sure your nails are completely dry before application.
Do I need a base or topcoat?
For Nail Polish Film
Because Nail Polish Film is an all-in-one product, no additional Base Coat, Nail Strengthener or Top Coat is needed. However, UV top coat will improve the shining of the Nail Polish Film and also make it last longer. Kindly don't use normal transparent nail polish as top coat due to it will cause the Nail Polish Film surface pattern to be unsightly.
For UV Gel Sticker
No base coat is necessary, as our nails adhere best to bare nails! You can use your favorite UV top coat to seal it in but, we promise, the finish is so shiny, you won’t need to!
What if I mess up a nail? Can I redo it?
If you’re in between sizes, size down! It’s always better to use a Nail Polish Film that is slightly smaller to avoid any overlap on the skin along the sides of the nail or cuticle line to prevent lifting.
How many times do I need to cure?
For Nail Polish Film
There are no need to be cure using nail lamp. If you apply UV top coat on it, there are only requires 1 cure for 40 seconds.
For UV Gel Sticker
UV Gel Sticker only requires 2 cure for 80 seconds.
I'm noticing lifting and/or chipping at the tips. What happened?
Nail Polish Film should be trimmed to the exact length of your natural nail prior to curing—please make sure the strip is not extending beyond your nail length, as this can cause lifting and chipping. After curing, take care to file off any remaining excess so that the strip is completely flush to your natural nail.
Why are they wrinkling?
Unfortunately, nails that are on the curvier side are more susceptible to wrinkling. To minimize this, firmly press on the strips from the center outwards when applying. Wrinkling can also occur if you’re using a strip that’s too wide for your nail. The material is likely bunching up instead of being stretched out across the width of the nail bed. Try sizing down! Also, please make sure you are not using back-and-forth motions when filing.
How can I prevent my hair from getting caught?
Tip 1: Before use, clean the cuticle line neatly. This step is important, as dead skin is a main cause of premature lifting, and hair getting caught. Carefully push back the cuticles and optionally remove your cuticles by trimming with a cuticle nipper or gently buffing them away with the included file. Then, ensure the nails are clear from oils and residue by wiping down with the included alcohol pad.
Tip 2: Press down all around the cuticle area and entire nail surface using the included wooden stick. Then, press and smooth the entire nail surface with your finger, making sure there is no gap between Nail Polish Film/UV Gel Sticker and your nail.
How long do I have to wait before using my hands?
You can be up and about as soon as they’re on! Just make sure you stay away from water, lotion, and oils for a few hours after application.
How do I remove it?
For Nail Polish Film
Soak in warm water, gently tear the Nail Polish Film from the root of the nail surface. Tear a small part and press the nail surface, then tear off the nail polish film to avoid pulling the nails.
For UV Gel Sticker
First, apply an ample amount of cuticle oil. After peeling off a corner along the cuticle line, gently roll the strips off. Don’t rush with this! It helps to apply additional oil to the fingers you’re using to roll the strips off as well. The more lubrication, the better!
Do I need to take manicure breaks?
We recommend waiting a few days in between sets to give your nails some time to breathe. Applying a new set right away without taking a break may affect adhesion.
How do I store my leftover strips?
For Nail Polish Film
You can put the remaining Nail Polish Film back in the ziplock bag, and store it in a cool and dry place.
For UV Gel Sticker
Before curing your nails, make sure your leftover strips are placed in the black carton in order to prevent premature nail curing if exposed to LED lamp light. Pop them in an airtight container to be extra safe.